General Help

Navigating NovoEd

• Accessing NovoEd's Knowledge Base

Account Set Up and Management

• How to Create or Reset Your Password
• Deleting Your Account

Technical Resources

• NovoEd Corporate IT Checklist
• NovoEd Technical Requirements and Browser Compatibility
• Downloading the Mobile NovoEd App

Troubleshooting

• Technical Support for Admins
• Technical Support for Learners
• Troubleshooting: Logging into NovoEd
• Troubleshooting: Not Enrolled in an Active Learning Experience
• Troubleshooting: General Tips
• Troubleshooting: Capturing a HAR File & Console Screenshot

Compliance, Privacy, and Security

• Privacy & Compliance Center
• NovoAI Privacy & Compliance
• User Privacy Policy