Learner Help Articles

Leaderboard and Points

• How do I view my awarded points?
• How do I view the Leaderboard?

Account Settings

• Changing the Course Language
• How to Create Your Profile
• Changing or Updating Account
• Managing NovoEd Communication
• Notifications
• Managing Discussion Subscriptions

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General

• Contacting my Mentor
• Navigating the Mentor Dashboard
• How to Switch Institutions
• Navigating your Program Space
• How do I view my course progress?
• Do I get university credit for taking these courses?

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Additional Information

• Using the Rich Text Editor
• NovoEd Technical Requirements and Browser Compatibility
• Recommend A New Feature

Enrollment

• How do I use my Discount Coupon Code?
• Can I Enroll in a Class which has Already Started?
• How do I Change my Audit or Enrollment Status?
• I joined a Course but I can't Access it
• Will I Have Access to the Course after it Ends?

Statements of Accomplishment

• Sharing Your Statement of Accomplishment to Linkedin
• How can I tell if I am Eligible for a Statement of Accomplishment?
• How do I Access my Statement of Accomplishment?

Withdrawal

• How do I drop a Course?
• How do I drop a Course if I am a Team Leader?

Accessing and Submitting Assignments

• How to View Submissions from your Peers
• How to Comment on an Assignment
• Soft vs. Hard Deadline
• How do I Edit and Save PDF Form Assignments?
• How to Record and Upload Video
• How do I Edit my Assignment after Submission?

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Peer Feedback

• How to Complete Informal Feedback Tasks (Submission Commenting)
• How to Conduct a Peer Review
• How to View Peer Review Feedback
• Peer Review Troubleshooting

Videos

• Video Troubleshooting

Team Dynamics

• How to Collaborate with your Team
• What if Someone on my Team isn't Contributing?
• How to Leave your Team
• How Do I Step Down as Team Lead?

Team Formation

• Starting a Team and Adding Peers
• Joining a Team
• How Do I Edit My Team Profile?
• How do I Switch Teams?

Team Workspace

• How do I Schedule a Team Meeting?
• How do I Access my Team or Group Workspace?

Finding and Contacting Other Users

• How do I Contact the Teaching Team?
• Starting a Conversation with Other Users
• Meeting Classmates Outside of your Team
• Blocking a Peer
• How does Conversations work?

Groups

• Requesting to Join a Group
• How to Leave Your Group
• How to Collaborate with your Group
• Starting a Group
• Adding Peers to a Private Group

Discussions

• Navigating the Discussions
• Tagging a Peer in a Post/Comment