If your organization is interested in Single Sign-On Integration, please contact your Customer Success Manager (CSM) and NovoEd Support to begin the process. If your organization has its own SSO procedure that requires documentation to be completed upfront, please provide that information to your CSM.
Overview of Process:
Note that to configure SSO, we will need these attributes to be configured and sent from your IdP:
- Entity ID:
- Target URL for Login to the IdP:
- Target URL for Logout from IdP:
- IdP Certificate:
- Attribute Claim for First Name:
- Attribute Claim for Last Name:
- Attribute Claim for Email Address:
- Attribute Claim for External/Unique ID: This is optional. If email addresses change, it is recommended to send a unique ID to avoid the creation of multiple accounts for the same user.
- Attributes Claims for Org Profile Fields: This is optional. See section “Organization-Level User Profiles” for more information.
Step 1: SHARE METADATA
Notify your CSM and NovoEd Support [firstname.lastname@example.org] that you wish to initiate the SSO process.
Please include the following information:
- Your IT Team’s SSO Contact(s)
- Your identity provider and version (SAML 2.0 only)
- Confirm whether or not you plan to integrate courses into an LMS
- Any upfront SSO documentation required by your organization
- Timeline of implementation
NovoEd Shares Their Metadata URL to the Client. This may include the configuration details above.
Client uploads their metadata to Box to Share with NovoEd.
Step 2: COMPLETE CONFIGURATION
NovoEd Support will walk you through the process and confirm process details with you.
Share your configuration information with NovoEd Support
A link to a secure upload will be provided to you. Please upload an XML, Metadata link, or TXT document containing the configuration requirements.
NovoEd Support sets up the SSO configuration in a test NovoEd institution in Production
The configuration is set up in a test NovoEd institution, so there is no impact on existing users in your institution.
Step 3 TEST THE CONFIGURATION
NovoEd provides SP-init URL and testing instructions to the customer
Test users should not be existing NovoEd users. If you are an existing NovoEd user, please inform NovoEd Support to delete your account.
CLIENT: Test the configuration and provide your results to NovoEd Support. Please view our SSO Testing Directions page for more information.
NovoEd Support analyzes results and confirms if the SSO configuration is successful
If the testing results do now indicate success, NovoEd Support will help you troubleshoot. A call may need to be scheduled.
Step 4: SUCCESSFUL CONFIGURATION
After NovoEd Support has confirmed a successful configuration, we will ask to schedule a day and time to move the configuration to your institution. If the process needs to be repeated for Staging and Production environments, we will repeat steps 1-4.
CLIENT: Provide NovoEd Support with the date/time of when the SSO configuration should be moved to your NovoEd institution
If your institution has existing users, you may want to schedule the move to a date/time when most users are not going to be using the NovoEd platform.
Step 5: SUCCESSFUL CONFIGURATION
NovoEd Support schedules the SSO configuration move and confirms when it is connected to the customer’s NovoEd institution.
Hooray! Your SSO configuration is ready for use! You can now select a relevant learner registration option in the Course Basics section of your courses.
Multiple SSO Configurations
NovoEd additionally offers the option for multiple SSO configurations to be set up within the same institution. This would allow users coming from different identity providers to sign in to the same institution. When logging into the institution, users will be presented with a list of identity providers to continue the sign-in process.
For more information, please contact your CSM. You may also email email@example.com and our Support Team will be happy to help!
Note: If your organization is interested in setting up multiple SSO configurations for the same institution, please be sure to instruct learners to select the appropriate identity provider.