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Zoom Integration (Account-Level)

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NovoEd Support
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Overview

NovoEd’s Account-Level Zoom Integration connects an organization’s Zoom account to NovoEd. The integration enables course builders to create Zoom meetings for Live Events, register users for the meeting, track attendance, and upload the recording on the lesson page. With the Account-Level integration, course builders can create Zoom-integrated Live Events on behalf of other hosts who have user accounts on the organization’s Zoom account.

 

Permissions

  • Org Admins must enable the Account-Level Zoom Integration for the NovoEd institution. NOTE: This user must log in with a Zoom admin account to enable the integration.
  • Course Admins with the Course Builder permission set can create Zoom-integrated Live Events

 

Zoom App Marketplace

This integration utilizes the NovoEd Connector - Account Level app. Details of the integration and the app are available in the Zoom App Marketplace: NovoEd Connector - Account Level.

Data Retrieval

After a Zoom-integrated Live Event, data is retrieved by NovoEd once the data has been made available by Zoom. Typically, the data is made available to NovoEd within 24 hours. If a meeting’s data is not reflected in NovoEd within 24 hours, please contact the NovoEd Support Team (hello@novoed.com). 

The data retrieved includes:

  1. Learner Attendance
  2. Learner Attendance Duration
  3. Meeting Recording (if selected when creating the meeting)

 

Directions

How to enable the Account-Level Zoom Integration

  1. Log into NovoEd as an Org Admin.
  2. On the left-hand navigation panel, select the Admin Tools gear icon.
  3. Select ADVANCED SETTINGS from the Organization Admin Tools menu.
  4. Head to the INTEGRATIONS tab.
  5. In the Zoom API Integration section, select the blue CONFIGURE button.
  6. Select the radial button next to Enable Account-Level Integration with Zoom.
    Zoom Account Level.png
  7. Select the blue AUTHENTICATE NOVOED CONNECTOR button. You will be redirected to a Zoom marketplace page. 
    • If you are a Zoom admin with the right permissions, select AUTHORIZE. 
    • If you are not a Zoom admin with the right permissions, enter the credentials of the correct Zoom admin. Select AUTHORIZE.

Screen_Shot_2021-08-12_at_4.34.45_PM.png

 

How to create a Zoom-integrated Live Event

  1. Log into NovoEd as a course admin with the Course Builder permission set.

  2. On a lesson page, select the gear icon in the top-right corner.

  3. Select EDIT CONTENT from the menu.

  4. Hover over the middle of the lesson page and select the blue (+) Add link.

  5. From the Components menu, scroll down to the Third Party Links & Tools section.

  6. Select LIVE VIDEO EVENTS.

  7. On the Add Live Video Events pop-up, select ZOOM MEETING.

  8. Select the blue NEXT button.

  9. Provide details about the meeting: Topic, Description (optional), Start Time, Time Zone,
    Duration, Validate an email for Zoom meeting Host/owner, and Alternative Hosts (optional). 

  10. You can add multiple live sessions. Admins can create multiple sessions of a single Live Event. Learners can pick which event timeframe would work for them. Click here for more details on how to create a multi-session live event  
  11. Select the following options, if preferred:
    • Auto-record the meeting on Cloud
      • If selected, the following option will appear: Automatically upload the cloud recording to the lesson page.
    • Start Participant Video
    • Mute Participants Upon Entry
    • Send Notification Emails from Zoom
    • Track attendance (required, enabled by default)

  12. Select the blue ADD button.

 

How to disable the Account-Level Zoom Integration

IMPORTANT: Before disabling the integration, please review the Effects of disabling the Account-Level Zoom Integration below.

  1. Log into NovoEd as an Org Admin.
  2. On the left-hand navigation panel, select the Admin Tools gear icon.
  3. Select ADVANCED SETTINGS from the Organization Admin Tools menu.
  4. In the Zoom API Integration section, select the blue DISABLE button.
  5. The Zoom account admin can log into Zoom, go to https://marketplace.zoom.us/user/installed, and remove the NovoEd Connector - Account Level app. Select the option, Grant App developer consent to retain data, to keep all previously imported recordings in NovoEd.

Effects of disabling the Account-Level Zoom Integration:

  • Disabling the integration will convert all Zoom meetings to externally-linked Live Events. Features of the integration will be lost, including automatic attendance and duration tracking and importing of recordings. This action cannot be undone.
  • Uninstalling the app in the Zoom App Marketplace will disable the integration for ALL NovoEd organizations that use this integration.


Screen_Shot_2021-08-12_at_4.41.46_PM.png

 

How to re-authenticate the Account-Level Zoom Integration

Periodically, Zoom will expire tokens that are used for authenticating the organization’s Zoom account. When NovoEd is unable to retrieve data for a Zoom-integrated Live Event, an email notification will be sent to Org Admins. Please follow the directions in the email notification to re-authenticate the Account-Level Zoom integration and continue data retrieval for meetings.

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