Org Admins can easily search for a specific user from the License and Enrollment Dashboard to get a more holistic view of a user’s engagement level across their NovoEd account. Access User Search by clicking the License and Enrollment icon on the left navigation panel.
Search for users:
Search for an account user by entering in the Name, Email, External ID (applicable to organizations with SAML 2.0 SSO configured with an External ID), or NovoEd ID. The search will surface any results that meet the search criteria (e.g. A search for “David” will surface users with David in their name, email, etc.).
User Profile Data:
Click on a user’s name to view more details about who they are (name, email, etc.) and a full list of their enrolled courses within your institution. Each listed course provides detailed course information, so Admins can quickly get an update on each user’s progress.
For Admins wanting to dive deeper into a specific course the user is enrolled in, hover over the Completion Status and click “View Details”. This provides in-depth information on each course profile, as well as progress data for each enrollment.
Course Profile + Unenroll:
Hover over the “More Options” icon for each listed course to see the User Course Profile. This provides additional information on the user and their activity in the account.
Also under “More Options” is the ability to unenroll a user from a course.
Click “Export Enrollment Data” to receive a CSV file containing completion status and engagement data for each enrollment.