You may view and change your NovoEd Email Preferences for Course Announcements and Conversations in your “Account Settings”.
Once you have navigated to your “Account Settings” you will then navigate to the “Email Preferences” Tab.
In this section, you are able to manage your email preferences for one course or all courses you are enrolled in.
As seen above, in Email Preferences you are able to customize the delivery of email notifications in the following categories:
- Mentions & Direct Communication
- My Teams & Groups
- Teams, Groups, and Discussions I am following
- Invitations & Requests
- Daily Digest
How to Modify Email Preferences
Select the "Email Preferences" tab. Here you can set your preferences for NovoEd specific email communication for course announcements, conversations (1:1 messages within a course), and notifications by selecting/deselecting the communications you’d like to receive.
Select from the drop-down menu one or all courses in which you would like to modify the email settings.
Dashed box - The preference is turned on for some courses but not all of the courses in which one belongs. To change the preferences for all courses, choose "All Courses" from the drop-down menu and select the preferences.
How to Unsubscribe via Email
If you receive an email from a specific course that you would like to unsubscribe from, you can change your subscription preferences directly from the email message. Look for the “unsubscribe” link at the bottom of the email.
To learn more about managing email subscriptions for discussion threads, see Managing Discussion Subscriptions.
NovoEd Communication Troubleshooting
If you are not receiving communication that you want to receive, try these steps:
- Check your email settings, as shown above.
- Check your spam or junk folder
- If needed: add "no-reply-…" (specific to the course) to your safe sender list