NovoEd is a web-based application that runs on all modern browsers. Continue below for additional information.
Browser Compatibility
NovoEd fully supports modern browsers with JavaScript and Cookies enabled. To verify your browser version and status, visit What's My Browser? prior to starting your course.
To download the latest browser updates click on the links below:
- Google Chrome (Latest version, preferred)
- Apple Safari* (Latest Mac version, no longer supported in Windows Operating System)
- Mozilla Firefox (Latest version, supported)
- Microsoft Edge (Latest version, not a recommended browser)
Please note, Microsoft Internet Explorer (IE) reaches the end of life in August 2021. IE does not follow industry standards, including basic CSS3 and HTML5, and are prone to unexpected eccentricities with web-based applications. Therefore it is a browser we no longer support, nor recommend. Our platform also does not support older versions of Internet Explorer, including versions 8 and 9, due to the lack of support for modern standards. Visit here for more information.
In case you encounter other browser issues we recommend to visit this site.
Note on Adblockers: Utilizing AdblockPlus on non-default settings may be incompatible with certain NovoEd features. If you're using AdblockPlus, we recommend to whitelist novoed.com or disable the "Block social media icons tracking" option.
Note on Apple Safari*: In-browser recording with the video assignment/video practice feature is not functional in Apple Safari.
Computer and Operating System Compatibility
NovoEd is a web-based application that natively runs in all major browsers. We recommend using Windows 7 or newer, Mac OS X 10.7 (Lion) or newer.
Mobile Compatibility
Our application is fully compatible with iOS (iPhone) and Android-based mobile phones and browsers. As well as fully HTML5-compliant, only requiring Adobe Flash on incompatible browsers.
If Google Play is not available in your country, use this link to download our Android App.
Log Out of Platform
For security reasons, NovoEd will log one out of the institution after 14 days. This is configurable on the institutional level and Org Admins may reach out to their Customer Success Manager to change the default.
Low-Bandwidth Support
NovoEd is very accommodating to low-bandwidth environments. NovoEd has an international CDN through Amazon CloudFront to provide local asset serving from around the world. We transcode all videos in three resolutions, and the lowest resolution performs well in low-bandwidth environments. Videos are cached locally when viewing, so that students can open the video and wait for it to finish downloading before viewing. All non-video content is highly optimized and loads quickly even in low-bandwidth settings.